Snow Depths Support
Something not working, or an idea? Write to us and include your device model and OS version so we can help faster. (The app itself is in Turkish.)
Frequently asked questions
Where does the snow depth data come from?
For Türkiye from the Turkish State Meteorological Service (MGM), for Switzerland from SLF measurements. The values of the other resorts abroad and the 5-day forecast for every resort are Open-Meteo model data; these are estimates rather than station readings and can differ from the real conditions on the piste. Snow Depths is an independent app and is not affiliated with these organisations. See "Data sources and notice" on the app's main page for details.
How reliable is the snow forecast? Why is the Weather tab empty?
The forecast comes from a weather model and is calculated for the middle altitude of each resort; in the mountains local conditions can differ from the model, especially beyond 3 days. If the Weather tab is empty the forecast may not have been available at that moment; please try again later.
How do I turn snow alerts on or off?
Tap ★ in the resort list to add a favourite; the app asks for notification permission when you add your first one. Under Settings > Notifications you can switch "Snowfall alerts" and "Deals and promotions" off separately. Promotional notifications are off by default. If no notifications arrive, check in your device settings that notifications are allowed for the app.
How do I change the language?
Under Settings > Language choose Türkçe or English. The app opens in Turkish by default.
What do "Recommended" and "Sponsored" hotels mean?
Recommended hotels are shown at the top of a resort's hotel list in their own block. The "Sponsored" label marks a hotel an advertiser has paid to feature. If you would like to advertise, see Advertise.
How often is it updated? Why is a resort missing a value?
Our server refreshes the data every few hours, so a short delay is normal. If a resort shows no value, its station may not be publishing data at the moment. Try again later or refresh the app.
Can I see piste and road conditions?
No. The app shows snow depth, resort and hotel information. For piste, lift and road status please check the resort's own channels or official announcements.
Are the hotel prices up to date?
Prices and availability are shown on the travel agency's or hotel's own site. The link in the app takes you there; booking and payment happen entirely on that site.
The live camera does not open.
The stream opens through a link provided by the facility and may be temporarily offline. Try again later. Only some resorts have a camera link.
Does the app ask for my location? Where does my data go?
No, the app does not request location permission and needs no account. For anonymous usage data (Firebase Analytics) and ad data (AdMob) see the Privacy Policy.
Why are there ads?
The app is free and its development is supported by ads. Only non-personalized ads are requested.
I found a wrong value or a missing resort.
Please write to us with the resort name and what you saw.
Contact
Liogu Apps
admin@liogu.com